Your merchandise will be shipped by "ups" or "FedEx" or "EMS".
We ship the product or products after receiving confirmation approval from PayPal.
Our person in charge of Shellman will tell you the rough period for shipping your products by email.Some products take long time to be delivered, and this is told you by our person in charge.In some cases your product might be behind schedule of delivery due to such circumstances as bad weather or traffic condition.We email you subjected “Order　Confirmation” after confirming your order.If you do not receive this email, there are possibilities that the email address which you have inputted during order processing is wrong or your order information has not been sent successfully. Please contact us by email or fax.

Fax : 81-3-5568-7887
Email : info@shellman.co.jp

■Postage and insurance
No charge ,The above are included in the price.

■Tariff and clearance fee
Taxes including tariff and customs clearance fee on your merchandise have to be borne by you.

■Accident
Although we strictly control the quality of our products with special care, we replace your merchandise with a new one and pay the shipping postage of the replacement if your merchandise are damaged during the delivery, please click here for details on the " Returning merchandise and Refund."